Effective Management in the Public Servi

This course equips mid-career professionals with actionable frameworks, tools, and insights to lead organizational change, drive performance, and manage complex challenges in the public and nonprofit sectors. Across 12 highly interactive sessions, students examine case-based scenarios that explore how managers conceive and implement value-driven strategies, navigate organizational dynamics, and deliver measurable results.

Key themes include strategic planning, performance management, people development, operational platforms, and using power and persuasion to implement change. Through analysis of real-world cases, structured reflection, and applied learning, students will strengthen their ability to frame policy decisions, mobilize resources, and lead through uncertainty.

This course builds leadership capacity for professionals seeking to lift performance, transform services, and create public value. Students will leave with a set of durable management tools and lessons applicable across roles, organizations, and stages of their careers.