Introduction to Conflict Resolution

Conflict is an inherent part of our social experience and present at all levels of our interactions, from intra- and interpersonal to intergroup and international. It can be simple and easily addressed or long lasting and complex. It can be destructive, but it can also spur our creativity. We experience conflict daily in our personal and professional lives: in our families, communities, organizations, and across international boundaries.

This course introduces concepts, theories and research to create a foundational understanding of the types and sources of conflict, and a variety of strategies that shift conflict from destructive to constructive. Through this material you will build a foundation of conflict theories and frameworks with an emphasis on social psychology, and including interdisciplinary perspectives from law, political science, social work, and business. You will explore and build awareness of your personal perspectives about conflict and conflict resolution; and learn to appropriately select and apply theories and concepts to better understand and address conflict. The course will challenge you to develop self-awareness around your biases and perspectives through readings, lectures, and assignments. While we will focus primarily on concepts and theories, the links between theory, research, and practice will be emphasized throughout the course.