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Help



Admissions
Browser and System Requirements
Copyright and Network Use
Directory
Errors and Omissions
How-to for Columbia Web Managers
Log-in/Passwords
Plug-ins and Multimedia
Search
Statistics
Troubleshooting
Contact Information


Question, suggestion, or problem?
Email webmaster@columbia.edu.
Top Five Questions
How do I apply to Columbia?
How do I submit a change to a Web page on Columbia.edu?
How do I find out what my UNI (University Network ID) is?
How do I retrieve a lost UNI, user ID, or password?
How do I view a video?
 


ADMISSIONS

Applying to Columbia
For admission to Columbia University it is necessary to contact the admissions office of the school, division, department, or program that you would like to attend. Please visit the Prospective Students page, then make a selection and follow the specific instructions for program information and application requests. Please note that some admissions offices do not accept requests via email.



Tracking your application
If you have already applied to a participating school or program, you can visit the Admissions Online page to check the status of your admission or financial-aid application.




BROWSER AND SYSTEM REQUIREMENTS

System requirements
For PC
Operating System: Windows XP or Vista
Memory: 1 GB or more strongly recommended
Monitor: 1280x1024–pixel resolution strongly recommended
Connection: Broadband Internet service or DSL modem minimum
Recommended Browsers: Mozilla Firefox (download), Microsoft Internet Explorer (download)

For Macintosh
Operating System: MAC OS 10.0 or higher
Memory: 1 GB or more strongly recommended
Monitor: 1280x1024–pixel resolution strongly recommended
Connection: Broadband Internet service or DSL modem minimum
Recommended Browsers: Mozilla Firefox (download), Apple Safari (download)

If you are using one of the recommended browsers and are still having problems with page display, make sure you have the most recent version of your browser installed by clicking on one of the "download" links above.




COPYRIGHT AND NETWORK USE

Understanding Columbia copyright
As a member of the Columbia community, you have access to the Internet and World Wide Web from a departmental or personal computer or your CUNIX account. We hope that you will take advantage of this privilege, but please remember that you are responsible for what you do, including complying with copyright law. Read the copyright policy.

The content of this site is protected by copyright owned in whole or in principal part by The Trustees of Columbia University in the City of New York ("Columbia"). Read the University copyright notice.



Copyright Agent
The University's registered agent(s) to receive complaints of copyright infringement under the Digital Millenium Copyright Act of 1998:

Jeffrey Eldredge
CUIT, Columbia University
612 West 115 Street
New York, NY 10025
Phone: (212) 854-1919
Fax: (212) 662-6442
E-mail: copyright-abuse@columbia.edu



Network use
Columbia University maintains certain policies with regard to the use and security of its computer systems, including the network. All users of these facilities are expected to be familiar with the policies and the consequences of violation. Read the Computer and Network Use Policy.




DIRECTORY

Using the directory
To find telephone numbers, email addresses, and mailing addresses for faculty, staff, and students, or to search the departmental directory, please visit the Columbia University online Directory.

For detailed information on all the features of the online directory, please visit the Directory Help page.




ERRORS AND OMISSIONS

Site content
Schools, departments, programs, and other groups at Columbia are generally responsible for maintaining their own Web sites. If you have a question or comment about a site's content, please contact the site's administrator or the office of the school or group.



Broken link or site not found
While we make an effort to keep links up-to-date, they may change without our knowledge—or be temporarily offline. If you encounter a problem linking to a page, please email webmaster@columbia.edu.




HOW-TO FOR COLUMBIA WEB MANAGERS

Incorporating the Columbia.edu design
While it is not necessary for the managers of these sites to adopt the new design, we encourage anyone who is interested in doing so to explore the Columbia.edu Style Guides and Columbia University Web Site Principles and Guidelines (PDF) and to contact webmaster@columbia.edu for assistance.

Note to Columbia Web Managers: If you choose to include an email link to "webmaster" on your site, it should be a link to your email address (or another email address specific to your organization), and NOT to webmaster@columbia.edu.




LOG-IN/PASSWORDS

Lost UNI (University Network ID) or password
Every Columbia University student, faculty member, and permanent staff member has a unique identifier consisting of their initials plus an arbitrary number. Please visit uni.columbia.edu where you can lookup your UNI, activate your UNI, or get information on how to have your password reset if necessary. If you are still having trouble, contact the CUIT Helpdesk Support Center.



Digital certificates
A digital certificate is a form of electronic identification for computer services, such as Web servers or email servers. Installing digital certificates on your computer will allow you to set up trusted connections with the network services you want to use.

Many ColumbiaWeb services are restricted for a variety of reasons, including licensing and privacy issues. For access to many of these services you must use Netscape 3.0 or later, log in with your CUNIX ID and password, pass through a variety of security screens, and finally log out when finished. Please note that other security measures may be in place that require a different procedure.

The Columbia University Certificate Authority ("CA") enables access to secure Columbia services for several years. Certificates for particular Columbia Web servers, e.g., "www1," expire annually each July 1. Download digital certificates.




PLUG-INS AND MULTIMEDIA

Viewing multimedia
To experience all the audio and video features on the Columbia University site, you may need to download the free RealPlayer plug-in, version 8 or higher, or the free QuickTime plug-in, version 7. To get the RealPlayer plug-in, go to the RealPlayer site, and look in the fine print for the "Free RealPlayer" link. Click on the link and follow the downloading instructions. To get the QuickTime plug-in, download the latest version and follow the downloading instructions.

To view some of the interactive elements in this site, you will need the free Adobe (formerly Macromedia) Flash Player, version 8 or later. Download the latest version and follow the downloading instructions.



Viewing portable documents (PDFs)
Some excerpts or text documents are PDF files that require the free Adobe Reader plug-in. Download now and follow the downloading instructions.




SEARCH

Using search
Columbia.edu search is powered by a Google Search Appliance, housed at Columbia. For more information, including publishing best practices, visit the CUIT Google Search Appliance page.




STATISTICS

Site traffic statistics
To view statistics on server usage (site traffic), visit the Web Usage Reports page.




TROUBLESHOOTING

Making the text larger/smaller
There are two ways to adjust the text size on your monitor: changing your browser settings, or changing the resolution of your screen.



JavaScript error messages
Make sure that you are using one of the required browsers for this site and JavaScript is enabled.



Plug-in error messages
If you cannot view a video, interactive, or PDF, you will receive a plug-in error. You will need to download the appropriate free plug-in. Please visit the plug-ins section.




CONTACT INFORMATION

Contact the Webmaster
For general assistance with using Columbia's Web site, or to submit suggestions or comments about the site, please email webmaster@columbia.edu.



Other computing resources
For more information on email accounts, computing facilities, network connections, and general information on computing at Columbia, please visit the E-mail & Computing resource page.

Helpdesk: (212) 854-1919